1. Basic Concepts and Terms

1.1. This document uses the following definitions:

1.1.1. Service — an online platform providing cryptocurrency exchange services.

1.1.2. User — a legally capable individual carrying out exchange operations using the Service.

1.1.3. Parties — the collective designation of the Service and the User.

1.1.4. Request — an electronic inquiry from the User to perform an exchange operation, generated through the platform interface.

1.1.5. Transaction — an operation of transferring digital assets between wallets, confirmed on the blockchain network.

2. Scope of the Agreement

2.1. This document defines the terms and conditions for the provision of cryptocurrency exchange services by the Service.

2.2. The provisions of this Agreement apply to all types of operations available on the platform.

2.3. By starting to use the Service, the User automatically accepts the terms of this Agreement.

2.4. This Agreement is a public offer. Acceptance is the User's action of creating a Request.

2.5. All disputes and disagreements arising between the Parties shall be settled on the basis of this document.

3. Rules for Conducting Exchange Operations

3.1. To perform an exchange, the User fills out an electronic form on the Website, specifying the direction, amount, and receiving details.

3.2. When creating a Request, the User selects the rate type:

3.2.1. Fixed rate — the rate value is set at the time of Request creation and remains unchanged until payment completion or until the payment time expires.

3.2.2. Floating rate — the final amount is calculated according to the current market rate at the time the Request is processed by the Service.

3.3. After creating a Request, the User is obliged to transfer funds to the specified details within the established timeframe.

3.4. If funds are not received within the established timeframe, the Request is automatically cancelled.

3.5. Request processing begins after confirmation of funds receipt and takes up to 180 minutes.

3.6. The exchange is considered executed at the moment the cryptocurrency is credited to the User's wallet.

3.7. Cancellation of a Request after processing has begun is not possible.

4. Obligations and Liability of the Service

4.1. The Service undertakes to:

4.1.1. Perform cryptocurrency conversion in accordance with the parameters of the created Request.

4.1.2. Ensure uninterrupted operation of the platform and availability of the Service to Users.

4.1.3. Provide information on the status of the Request and the progress of its execution.

4.1.4. Maintain confidentiality of data on completed operations.

4.2. The Service is not liable for:

4.2.1. Delays related to blockchain network congestion and transaction confirmation speed.

4.2.2. Errors made by the User when providing details.

4.2.3. The inability to perform an operation due to technical reasons beyond the Service's control.

4.2.4. Losses arising from cryptocurrency market volatility.

5. Obligations and Liability of the User

5.1. The User undertakes to:

5.1.1. Provide accurate and up-to-date data for the exchange.

5.1.2. Independently verify the correctness of the entered details before sending funds.

5.1.3. Comply with the terms and payment deadlines of the Request.

5.1.4. Timely check the status of the Request in the personal account or via the tracking link.

5.2. The User is liable for:

5.2.1. Transferring funds to an incorrect address — such funds will not be refunded.

5.2.2. Any consequences arising from the provision of inaccurate data.

6. Confidentiality and Data Protection

6.1. The Service does not request or store the User's personal data.

6.2. Information about Requests is used solely for conducting exchange operations.

6.3. Transaction data is automatically deleted after the exchange is completed.

6.4. The Service does not disclose User information to third parties.

6.5. The use of the TOR network allows the User to maintain anonymity when using the Service.

7. Special Conditions

7.1. The Service accepts cryptocurrency of any origin without conducting AML checks.

7.2. Exchange is performed regardless of the AML scoring indicators of the incoming coin.

7.3. The Service does not block or freeze operations upon external requests.

7.4. All transfers are received on non-custodial wallets, which excludes third-party interference.

7.5. Payouts are made from liquidity pools of centralized exchanges with zero AML risk.

8. Amendment Procedure

8.1. The Service Administration reserves the right to make changes to this Agreement at any time.

8.2. The current version of the Agreement is always available on the official website.

8.3. All changes take effect from the moment they are published.

8.4. By continuing to use the Service after changes are published, the User confirms their acceptance of the new version.

8.5. If the User disagrees with the new terms, they are obliged to stop using the Service.

9. Final Provisions

9.1. This Agreement takes effect from the moment of acceptance by the User.

9.2. This Agreement is valid indefinitely throughout the entire period of using the Service.

9.3. Use of the Service confirms the User's full and unconditional acceptance of the terms of this Agreement.

9.4. The Parties hereby acknowledge the legal validity of electronic documents created in the course of their interaction.