Yes, we guarantee complete anonymity at all levels. We do not collect or store IP addresses, do not keep visit logs, and do not request any personal data. Incoming and outgoing transactions are technically unrelated — we break the on-chain link between your deposits and withdrawals. Additionally, you can use our domain on the TOR network for extra protection of your IP address. No one will ever be able to prove that you used our service.

No, never. We fundamentally do not request identity documents or conduct any verification checks. For us, every user is simply a digital address on the blockchain. No passports, selfies, or proof of address. Your identity is your own business, and we have no right to interfere with it.

No, we do not perform AML checks or use scoring systems. We absolutely do not care about the source of your funds, their "color," or risk level. We accept cryptocurrency of any origin and process all requests without exceptions. The only condition is that the transaction must be confirmed on the blockchain network.

You can cancel your request only before the funds arrive at our wallet. Once we have received your cryptocurrency and started processing — cancellation becomes impossible. Therefore, we strongly recommend that you carefully check all details before making a payment.

We do not store your data at all. All information related to requests is used solely for technical support of the operation during its execution. After the exchange is completed, all related data is automatically and permanently deleted from our servers within 24–72 hours (depending on the specific direction). It is technically impossible to recover this information in the future.

The standard processing time for a request ranges from 5 to 150 minutes. The exact time depends on the blockchain network load, the fee you set when sending, and the specific exchange direction.

Technically, this is impossible. We do not use centralized exchanges, third-party payment systems, or merchant accounts that could be subject to external control or freezing. All funds are received directly into our non-custodial wallets, to which only we have access. No external party — neither regulators nor third parties — can stop or pause your transaction.

Unfortunately, if you provided an incorrect receiving address, we cannot change the recipient after the exchange is completed. Blockchain transactions are irreversible. We strongly recommend that you check the address several times before creating a request. Use the copy-paste function to avoid manual entry errors.

Yes. As a result of the exchange, you receive absolutely clean assets with zero AML risk. Payouts are made from the reserves of major centralized exchanges, which are replenished through Monero (XMR). This guarantees that your outgoing funds have no on-chain connection with those you sent to us. You can freely use the received cryptocurrency on any platforms without fear of being blocked.

No, we operate with maximum transparency. All fees are displayed on the exchange page before you confirm your request. You see the final amount to be received even before you send your funds. No additional deductions, surprises, or hidden charges after the transaction is completed.